We researched the top pain points that compliance officers face on a daily basis; majority say there aren’t enough hours in the day to manage regulatory compliance. Compliance is a time-consuming task and it doesn’t help that many compliance officers say they don’t have the right tools. Compliance officers are also often overwhelmed by the pace of regulatory change, a lack of centralisation when it comes to compliance activities, and the ongoing struggle to break down silos and increase collaboration between departments.
Another pain point for compliance officers is keeping up to pace with emerging technology, they are aware that handling enormous amounts of data requires advanced technology however, compliance officers are not technology experts, and the integration of new systems is sometimes a big concern for them.
This is where KYC Portal stands out as one of the top real-time, risk driven client lifecycle management platforms. It not only solves the above pain points through automation, therefore increasing operational efficiencies, but it also solves the concerns some clients might have when adopting a new system. Our team of configuration agents are exceptionally dedicated in assisting clients to configure and digitise their due diligence processes within KYC Portal. This is all done through scheduled online workshops where they train clients on how to configure and use the system.
Besides the workshops, all our KYC Portal training materials are easily available to all our clients, via our Online Cabinet EDMS.
Our System Admin team are also extremely hands-on when it comes to the implementation of KYC Portal on the client’s server, we ensure that everything is set up correctly before deployment.
Over and above all this we then have our Client Relationship Management team who are always readily available to help clients solve any issues they might encounter, and they ensure that the implementation process runs smoothly and in a timely manner.
KYC Portal is attracting the attention of companies from all over the world and in various industries both regulated and not. We currently sell to over 15 countries spanning from the USA to Dubai, Mauritius, Russia, South Africa, UK and all over Europe.
KYC Portal can be adopted by any organisation who is required to perform due diligence on their subjects, whether B2B or B2C, no matter the size of the company or industry. If the requirement is there, KYC Portal is there to help them remain compliant and keep their risk exposure under control and solve all pain points.